This time of year always brings gratitude to the forefront of our minds. From our incredible team members to our terrific industry partners, vendors, and clients, we are grateful for the many things in [...]
When we evaluate hotels, we sometimes come across exciting opportunities in smaller, off the beaten path markets. Many investors will not touch these opportunities because they only want high profile assets in large, urban [...]
Hotels have been playing catchup over the past decade chasing after the proverbial Millennial carrot. It is theorized that whoever can cater their property to best suit the needs of this generation will find [...]
Hotels have historically been an important hub of the community and for smaller towns specifically, the hotel is the central meeting, dining, and entertainment establishment. Regardless of location, the more that a hotel becomes [...]
One of the keys to our company’s success is how we positively motivate our team members. Among those items is that we run a relatively flat organization. What does this mean? It means that [...]
Maintaining good relationships are the foundation of any successful business. In our industry this can be demonstrated by client relations, relations with guests, the relationship between team members and management, the relationship between management [...]
Let’s face it, traveling can be a stressful experience. Things outside of anyone’s control can occur that negatively impact a guest’s experience. That is why training our team members on how to appropriately handle [...]
Mergers & Acquisitions have been a hallmark of business for centuries, but in particular the last forty years. In our industry M&A activity has picked up most notably with the 2016 acquisition of Starwood [...]
Okay, that may be a bit of a reach but let’s face it, hospitality is one of the largest industries in the world and the steps we take can have an enormous impact on [...]
Hospitality is a team endeavor and one of the most important things in dealing with a team is the element of trust. While seemingly a simple matter, one of the things that sets teams [...]