Operating Through the COVID-19 Crisis
The reality of the current COVID-19 crisis is still hitting us like a ton of bricks. Going into March our industry was riding high and suddenly, the entire world came to a screeching halt. [...]
27 03, 2020
28 02, 2020
Successfully Running a Hotel Campus
One of the changes hoteliers have adapted to in the past decade is the rise of the dual-branded property. While these are commonly housed within one building, a complimentary opportunity that has more longevity [...]
24 01, 2020
Minimizing the Impact of Hotel Renovations
Congratulations! You’ve decided to renovate your hotel. Now it may be brand mandated or it may be time to refresh your tired product but either way, it’s important to minimize the impact of hotel [...]
20 12, 2019
Gratitude Throughout The Year
This time of year always brings gratitude to the forefront of our minds. From our incredible team members to our terrific industry partners, vendors, and clients, we are grateful for the many things in [...]
6 12, 2019
Tertiary Markets: Untapped Opportunity
When we evaluate hotels, we sometimes come across exciting opportunities in smaller, off the beaten path markets. Many investors will not touch these opportunities because they only want high profile assets in large, urban [...]
22 11, 2019
New Hotel Concepts Are Inspired by…a Hostel?
Hotels have been playing catchup over the past decade chasing after the proverbial Millennial carrot. It is theorized that whoever can cater their property to best suit the needs of this generation will find [...]
8 11, 2019
Being a Part of the Local Community
Hotels have historically been an important hub of the community and for smaller towns specifically, the hotel is the central meeting, dining, and entertainment establishment. Regardless of location, the more that a hotel becomes [...]
25 10, 2019
Motivating Teams: Running a Flat Organization
One of the keys to our company’s success is how we positively motivate our team members. Among those items is that we run a relatively flat organization. What does this mean? It means that [...]
11 10, 2019
Relationships as a Key to Success: Front Desk and Sales Department
Maintaining good relationships are the foundation of any successful business. In our industry this can be demonstrated by client relations, relations with guests, the relationship between team members and management, the relationship between management [...]
27 09, 2019
Training Team Members for Success
Let’s face it, traveling can be a stressful experience. Things outside of anyone’s control can occur that negatively impact a guest’s experience. That is why training our team members on how to appropriately handle [...]